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About Us
Ken Varey Outdoor World are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.Our Contact details:Ken Varey Outdoor World4 New Market Street Clitheroe Lancashire BB7 2JW United KingdomPhone: 01200 423267Fax: 01200 424490Email: info [at] kenvarey [dot] co [dot] uk
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet.When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
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Shipping And Handling
Ken Vareys Outdoor World will ship the goods as itemised if available. Post free over £250. All goods will be shipped and handled in the UK on a 3-5 day service and will require a signature. In a situation where re-delivery is required Ken Vareys reserves the right to charge for this at cost.. For deliveries to North Scotland, Scottish Isles and Ireland please ring for a quote.
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Delivery Schedule
We aim to deliver your order right away. We will normally send your order to you in 3 - 5 business days .
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
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Tax Charges
17.5% VAT is is included in all prices shown
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Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
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Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01200 423267 or fax us on 01200 424490 or write to us at 4 New Market Street Clitheroe Lancashire BB7 2JW United Kingdom
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Privacy Policy
Ken Varey Outdoor World do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes
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Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm/We are committed to supplying products that exceed your expectations; every item we sell is backed with a 21-day satisfaction guarantee (sale items must be returned within 7 days). If for any reason you are not completely satisfied with your purchase, please return the complete product undamaged in an unused “as sold” condition within 21 days of the delivery date (sale items must be returned within 7 days) and we will gladly refund your full purchase price. All goods must be accompanied by a proof of purchase, e.g. your packing slip. When trying on goods that may be returned please take care; once goods are soiled they cannot be considered for exchange or credit. When returning any item to us please quote your original order number in the return. Please note that you will be responsible for the shipping cost of returning any item to us. We will keep you informed of the progress of your return.
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